Can I get a refund for the sample fee if the sample is unsatisfactory?

Can I get a refund for the sample fee if the sample is unsatisfactory?

 Sample fees cover the materials, labor, and production time invested in creating your custom sample. If adjustments are needed, we typically work through revision rounds to refine the sample based on your feedback rather than issuing refunds. We recommend confirming all key specifications — fabric, color, size, and logo details — before sample production begins to minimize the need for major revisions.