Service FAQ
Enterprise FAQ
Product FAQ
Service FAQ

Service FAQ

Can I order a sportswear sample before ordering?

Of course you can! Before ordering, you can check our quality, size and color by ordering samples to ensure your complete satisfaction. In addition, if you need special design customization services, we not only have excellent design capabilities, but also can provide you with customized services, please tell us your needs, we will do our best to provide you with the best solution.If you would like to know more about the solutions on how to make the best decision on the purchase of sportswear, please contact us and our professional team will be happy to assist you.

What is the Minimum Order Quantity (MOQ) for sportswear?

Our minimum order quantity is just 100 pieces per design for sports apparel companies and brands around the world.mixed with 1 color and 4 sizes to meet the needs of more new and old customers and combine our own production.  In this way, they can market their unique designs and start a company with their designs.

Does HUCAI only produce men's sportswear products? Can you customize women's sportswear?

Does HUCAI only produce men's sportswear products? Can you customize women's sportswear? Of course, HUCAI does not only produce men's sportswear, but we have a long history of producing women's sportswear as well. However, this website is only for men's sportswear, we have two other websites dedicated to women's sportswear, please consult the following two links for details. FOR USA: EUR: Because we intend to focus on both men's and women's sportswear, we have created three websites for different customer groups.HUCAI can customize sportswear for men and women. We specialize in customizing your sportswear to meet your needs and specifications. Whether you are looking for men's or women's sportswear, you can rest assured that Tiger Color can meet your specific needs. Let us know what we can do for you today!Contact information:INS:mens_activewear_hcFACEBOOK:Hcmensactivewear HucaiactivewearE-mail: admin@hcsportswear.comWhatsapp:+8613602338395

For the September shopping festival, whether this website also has a discount?

For the September shopping festival, whether this website also has a discount? We have a great preferential discount in September, you can reduce your cost price and thus get more value benefit.SAVE $50 ON ORDERS OVER $300SAVE $80 ON ORDERS OVER $500SAVE $200 ON ORDERS OVER $1000ACTIVE PERIODSeptember 1- to 30(US Standard Time)Please contact us for more information.

What are your logistics models, prices and timeliness for the US and Europe?

Do you know the best logistics mode, price and timeliness for Chinese sportswear to be transported to America and Europe?  The following are some famous logistics companies that Hucai cooperated with, and they can provide the logistics mode, price and the logistics timeliness. Humen Hucai Clothing Co., Ltd. is a one-stop sportswear manufacturer in Dongguan City, Guangdong province. It has strict requirements on logistics and cooperation mode. In order to reduce unnecessary after-sales treatment, we hope that the goods can reach the destination safely and bring the best shopping experience to the brand. If you are interested in our products and services, please contact us now for more details. Contact information:E-mail:

How long is your bulk order&bulk sample production time?

How long is your bulk order and  bulk sample production time? Sample production time is about 12 days, and our bulk order time is about 35 days. Our time needs are designed to ensure that high quality products are produced in the shortest possible time and delivered to you quickly. Please tell us what your purchasing plan is. We sincerely look forward to working with you!If you have your own clothing brand company, we can help you to make you need to sample design, allows you to confirm the quality of our products and product size, we will make sure the time range for your best product quality, we have very rich experience in logistics cooperation, will provide you with the most safe and fast logistics to your hands.

How about your after-sales service

How about your after-sales service 1. We will track the whole logistics information and inform you when the goods should arrive one or two days in advance.  2. Our salesman will confirm the product information with you after the goods arrive. Including product quality, quantity and so on. We will pay attention to the control of product quality for you in the process of production, packaging and delivery, to ensure that the quality of high-quality products is improved, and to minimize your trouble and loss. In this process, if there is any problem such as quality and quantity, we will have a special team to solve the problem for you. Let you have no worries, enjoy the most enjoyable business.  3. Fifteen days after you receive the goods, our salesman will take the initiative to pay a return visit to you and pay attention to your questions and needs to ensure that you have a happy shopping experience. 

Sample-making process

Sample-making process When you place an order, our salesman will enter your requirements and details and other information into our system. The purchasing and boardroom will make the fabric purchase and paper proofing of the sample according to the requirements. After the fabric cutting is done, if you have custom logos and other processes, these will be done in this step. The next step is to produce a complete sample of the finished product. Finally, we will carry out a quality check of the sample and will arrange shipment to you after making sure there is no problem.Contact information:E-mail:

What will affect the time of making samples?

What will affect the time of making samples? The typical samples production time is about 12 days. If you have many customized details, the time will be longer. For example, if a piece of clothing has to be silk-screened, hot-stamped, custom woven, custom hangtag, silicone badge, iron plate, etc., the sample making time will be affected as a result. If you want to know more about the time, contact us!Contact information:E-mail:

What are the LOGO processes you can provide?

 What are the LOGO processes you can provide? We can provide various kinds of LOGO processes. They are silk screen printing (rubber base), water base, Foaming printing, heat transfer, digital printing, silicon printing, embroidery, applique, laser cut, and embossing.Contact information:E-mail:

Can I print my brand logo on the clothes?

Title Q: Can I print my brand logo on the clothes?A: Of course you can, we support a custom service. However, before printing you will need to provide a pdf file of your logo, the higher the resolution of the logo the better.For more information,please contact us! Contact information:E-mail:

How much is the sample shipping cost?

A: How much is the sample shipping cost?B: Our samples are mainly delivered by DHL, the price varies according to the DHL region and there are additional fuel charges.For more information,please contact us! Contact information:E-mail:

Can I get a refund for my sample fee?

A:If i order a bulk order,can I get a refund for my sample fee?B:The sample fee is refundable, but is only valid in the following case The sample fee is not refundable if the number of orders is less than 300 pieces  If the number of orders is higher than 300 pieces, one sample fee can be refunded.  For more information,please contact us! Contact information:E-mail:

I submitted an inquiry on this website, when will I get a reply?

A:I submitted an inquiry on this site, when will I get a reply?B:We receive many inquiry emails a day, we usually reply you within 1-2 working days, if you still haven't got a reply after this time, you can contact us via whatsapp and we will reply you as soon as possible! Contact information:E-mail: