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Service FAQ

For the September shopping festival, whether this website also has a discount?

For the September shopping festival, whether this website also has a discount? We have a great preferential discount in September, you can reduce your cost price and thus get more value benefit.SAVE $50 ON ORDERS OVER $300SAVE $80 ON ORDERS OVER $500SAVE $200 ON ORDERS OVER $1000ACTIVE PERIODSeptember 1- to 30(US Standard Time)Please contact us for more information.

What are your logistics models, prices and timeliness for the US and Europe?

Do you know the best logistics mode, price and timeliness for Chinese sportswear to be transported to America and Europe?  The following are some famous logistics companies that Hucai cooperated with, and they can provide the logistics mode, price and the logistics timeliness. Humen Hucai Clothing Co., Ltd. is a one-stop sportswear manufacturer in Dongguan City, Guangdong province. It has strict requirements on logistics and cooperation mode. In order to reduce unnecessary after-sales treatment, we hope that the goods can reach the destination safely and bring the best shopping experience to the brand. If you are interested in our products and services, please contact us now for more details. Contact information:E-mail: admin@hcsportswear.com+8613602338395

How long is your bulk order&bulk sample production time?

How long is your bulk order and  bulk sample production time? The production time of the sample is about 12 days, and the time of our bulk order is about 35 days.If you have your own clothing brand company, we can help you to make you need to sample design, allows you to confirm the quality of our products and product size, we will make sure the time range for your best product quality, we have very rich experience in logistics cooperation, will provide you with the most safe and fast logistics to your hands.

How about your after-sales service

How about your after-sales service 1. We will track the whole logistics information and inform you when the goods should arrive one or two days in advance.  2. Our salesman will confirm the product information with you after the goods arrive. Including product quality, quantity and so on. We will pay attention to the control of product quality for you in the process of production, packaging and delivery, to ensure that the quality of high-quality products is improved, and to minimize your trouble and loss. In this process, if there is any problem such as quality and quantity, we will have a special team to solve the problem for you. Let you have no worries, enjoy the most enjoyable business.  3. Fifteen days after you receive the goods, our salesman will take the initiative to pay a return visit to you and pay attention to your questions and needs to ensure that you have a happy shopping experience. 

Sample-making process

Sample-making process When you place an order, our salesman will enter your requirements and details and other information into our system. The purchasing and boardroom will make the fabric purchase and paper proofing of the sample according to the requirements. After the fabric cutting is done, if you have custom logos and other processes, these will be done in this step. The next step is to produce a complete sample of the finished product. Finally, we will carry out a quality check of the sample and will arrange shipment to you after making sure there is no problem.Contact information:E-mail: admin@hcsportswear.com+8613602338395

What will affect the time of making samples?

What will affect the time of making samples? The typical samples production time is about 12 days. If you have many customized details, the time will be longer. For example, if a piece of clothing has to be silk-screened, hot-stamped, custom woven, custom hangtag, silicone badge, iron plate, etc., the sample making time will be affected as a result. If you want to know more about the time, contact us!Contact information:E-mail: admin@hcsportswear.com+8613602338395

What are the LOGO processes you can provide?

 What are the LOGO processes you can provide? We can provide various kinds of LOGO processes. They are silk screen printing (rubber base), water base, Foaming printing, heat transfer, digital printing, silicon printing, embroidery, applique, laser cut, and embossing.Contact information:E-mail: admin@hcsportswear.com+8613602338395

Can I print my brand logo on the clothes?

Title Q: Can I print my brand logo on the clothes?A: Of course you can, we support a custom service. However, before printing you will need to provide a pdf file of your logo, the higher the resolution of the logo the better.For more information,please contact us! Contact information:E-mail: admin@hcsportswear.com+8613602338395

How much is the sample shipping cost?

A: How much is the sample shipping cost?B: Our samples are mainly delivered by DHL, the price varies according to the DHL region and there are additional fuel charges.For more information,please contact us! Contact information:E-mail: admin@hcsportswear.com+8613602338395

Can I get a refund for my sample fee?

A:If i order a bulk order,can I get a refund for my sample fee?B:The sample fee is refundable, but is only valid in the following case The sample fee is not refundable if the number of orders is less than 300 pieces  If the number of orders is higher than 300 pieces, one sample fee can be refunded.  For more information,please contact us! Contact information:E-mail: admin@hcsportswear.com+8613602338395

I submitted an inquiry on this website, when will I get a reply?

A:I submitted an inquiry on this site, when will I get a reply?B:We receive many inquiry emails a day, we usually reply you within 1-2 working days, if you still haven't got a reply after this time, you can contact us via whatsapp and we will reply you as soon as possible! Contact information:E-mail: admin@hcsportswear.com+8613602338395

MOQ

1. What is HC activewear’s MOQ?100 pcs, mixed with 1 color and 4 sizes to meet the needs of more new and old customers and combine our own production. 2. How is MOQ calculated?A. According to the amount of fabric used in different clothes, a roll of cloth can make about 80-100 pieces.B.Production costs. The machine can be processed in large quantities at one time. No matter how much it is, the operating cost of the machine is the same.Therefore,the lower the quantity, the higher the unit price of the product.For the brand, the minimum order quantity is as small as possible. Not only greatly reduces the inventory, but also speeds up the capital turnover. To meet this demand, we set the minimum order quantity as: 100 pieces/style, but if your sportswear products are ordered in series, we can also design a smaller quantity. If you want to know more details, please contact us, we will determine the cooperation mode according to your specific needs.For more information,please contact us! Contact information:E-mail: admin@hcsportswear.com+8613602338395

Why Choose Hucai Activewear As Your Private Label Activewear Manufacturer?

Why Choose Hucai Activewear As Your Private Label Activewear Manufacturer? Hucai gymwear supplier has a team of passionate and talented designers with state-of-the-art manufacturing equipment and facilities. We have the advantage to provide you with one-stop OEM/ODM private label fitness clothing.The main products are: sports bra, tank tops, T shirts, hoodies, leggings, shorts, sweatpants, tennis dress, soccer apparel and so on.Accessories and Labeling Options: Custom wash labels, tagging, tapes, and more, we're happy to develop these for you. We, Hc activewear are recognized as the industry leading manufacturer of fitness clothing. We provide complete OEM/ODM service. We are a custom activewear. industry and trade manufacturer. With a very professional sales team, we can provide good pre-sales and after-sales services. We work with brands all over the world, some of which have been around for years and some are just getting started. If you want to know more details, please contact us, we will determine the cooperation method according to your specific needs. Contact information:E-mail: admin@hcsportswear.com+8613602338395

Are There Any Recommended Wholesale Manufacturers Of Custom Cycling Apparel?

Are There Any Recommended Wholesale Manufacturers Of Custom Cycling Apparel? This is our HC Activewear  . We are an experienced activewear manufacturer that can design and produce cycling wear, running wear, yoga wear, and all other sports apparel for small companies, organizations, clubs, teams, schools, and online or offline stores. Hucai also supports fitness apparel customization, mass production and global shipping. If you are looking for a bulk cycling apparel manufacturer, Hc activewear is one of your best choices in China. We not only offer you custom cycling jerseys, but also personalised cycling shorts with a MOQ of 200 pcs. Additionally, we support logo design, logo printing, specialty label design and label manufacturing. That said, we can help you create your own cycling apparel brand. To learn more, please contact us. Our cycling apparel can be suitable for individuals, clubs, teams, or groups, and we will customize cycling jerseys and other workout clothes for you at the right wholesale price because we make them in our own factory!Please contact us for more information Contact information:E-mail: admin@hcsportswear.com+8613602338395